Data Protection


NORTHERN Insurance Brokers L.L.C appreciates your interest in our services and is committed to protecting and respecting your privacy.
This Privacy Policy (“Notice”), together with the NORTHERN ‘Terms of Use’ and ‘Cookies Policy’ published on NORTHERN’s website, sets out how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you. This Privacy Policy explains how and what type of personal data will be collected and use, process, transfer or store (“Use”) , why it is collected and Used and to whom will be shared.

Please read this Policy carefully

By accessing NORTHERN’s Digital platforms (Website, Portals, Apps, Social media …) you accept this “Privacy Policy”. If you do not agree to this Privacy Policy, do not proceed to further web pages of NORTHERN’s Digital platforms. This Privacy Policy may be updated from time to time. We therefore ask you to review our Privacy Policy on regular basis.
In this privacy policy, “our”, “we”, “us” and “NORTHERN” refers to NORTHERN Insurance Brokers LLC.

Contents of Privacy Policy:

  • What Information Do We Collect and How?
  • How we use your information and who we share it with
  • Use of Personal Information for Marketing Purposes
  • Sensitive Personal Information
  • Security of Personal Data
  • Further Information
  • Copyright and Trademarks
  • Your Personal Data and Your Legal Rights
  • Third Party links
  • Consent

Your “personal information” means any information about you that you have given to us, or third parties, in connection with a service or product offered whether through use of this web site, by phone, in person or in writing. The personal information NORTHERN collects through the Website may include details such as your name, e-mail address, postal address, telephone number and date of birth and bank or credit card details.

Different ways in which personal information is collected by NORTHERN:
  • via inquiry, registration, claim forms, feedback forms and forums;
  • when you purchase any of our products or services;
  • when you fill out a survey, or vote in a poll on this website;
  • through applications;
  • through feedback forms and web analytics tags; and
  • when you provide your details to us either online or offline.
We may also use cookies or similar technologies to collect website usage information. More detailed information on the cookies and their use can be found on our ‘Cookie Policy’, which can be accessed at the bottom of the web page. In addition, we may also collect IP addresses via a web analytics package. When you buy a product or service from us, you will have access to a policy document relating to that product or service. 

Your privacy is very important to us and we have designed our Privacy Policy with the objective of maintaining your trust, confidence and respecting your right of protecting your personal information. We will use your information to manage your insurance with us, including underwriting, claims handling, analytical purposes and to assist us in improving our processes, products and services. We may also use the information to send you information about our products and services and any other services described in our Website. This may include disclosing your information with our associate and affiliate companies and to agents, suppliers, other insurers, re-insurers and other companies who provide services on our behalf or to the companies on whose behalf we provide services. Disclosure of your information to a third party outside of the NORTHERN will only be made where the third party has agreed to keep your personal information strictly confidential and use it only for the specific purpose for which we provide it to them. We may also share your information to the regulatory authorities where we are required or permitted to do so by law.

In line with the above, we may transfer your information to other countries including those located outside the Gulf Area. To help prevent crime we may:
  • Share information about you with other organizations and public bodies including the police;
  • Share information about you within the Company and with insurance companies and/or other third parties;
  • Check your details with fraud prevention agencies and databases. If you give us false or inaccurate information and we suspect fraud, we may record this with fraud prevention agencies;
  • Search records held by fraud prevention and credit agencies to:
  • Help make decisions about credit services for you and members of your household;
  • Help make decisions on insurance policies and claims for you and members of your household;
  • Trace debtors, recover debt, prevent fraud and to manage your insurance policies;
  • Check your identity to prevent money laundering;
  • Undertake credit searches and additional fraud searches.

We are constantly striving to improve the quality of our service and the efficiency of our systems and so, from time to time, we may use your personal information during staff training and/or system testing.

The information you supply may be used by us, other members of the NORTHERN and carefully selected Third Parties for research purposes or to inform you of other products or services that may be of interest to you, unless you have advised us otherwise. On each occasion that we contact you for these purposes, you will always be given the option to opt out of any further communication. If you have provided your contact information to us and would prefer not to receive marketing information, or to participate in research, simply contact us to let us know.

To provide you with some of our products or services, we may need to collect and process sensitive personal information (such as information about any criminal convictions or the state of your health) about you and others who are a party to the service or product. We will only use sensitive personal data for the specific purpose for which you provide it. Please ensure that you only provide us with sensitive information about other people with their express agreement. We will never ask for sensitive information like your Credit or Debit Card Number, CVV, PIN, OTP, online passwords, etc. Please do not provide or share these details via emails/SMS or on calls received from individuals claiming to be from NORTHERN. Kindly report any suspicious activity immediately to NORTHERN through our contact us form or email it to us at

Security of customer data is our priority; it is also a mutual responsibility. As a customer what should you consider?

In today’s constantly changing threat landscape of the internet, one has to continuously upkeep safety measures of computing devices. Information traveling across the internet is subject to various security threats by unauthorized third parties.

Whilst NORTHERN ensures the highest standards of care and protection of customer data once it reaches NORTHERN, you should take into consideration that NORTHERN does not manage the internet.  Accordingly, NORTHERN takes no responsibility or liability while your information is in transit over the internet to NORTHERN. In order to protect your privacy, we strongly recommend you safeguard your computer devices and secure any data which you communicate to NORTHERN or alternatively, use a means of communication with NORTHERN which you may feel more comfortable with.

You should be aware that any telephone calls made to us may be recorded for monitoring and training purposes and to assist us in preventing and detecting fraud. Therefore, your use of this means of communication means that you accept and consent to this.

NORTHERN owns the trademarks, logos and service marks displayed on this website. These may not be used without the written permission. Materials on this site are protected by copyright. No part of these materials may be modified, reproduced, stored in a retrieval system, transmitted, copied, distributed or used in any other way for commercial or public purposes without NORTHERN’s prior written consent.

Any personal information you supply to NORTHERN via its any Digital Platform or via any third party website will be treated in accordance with the applicable local regulations on Data Protection. You have the:
  • The right to object to your personal information being used for direct marketing. We will give you the ability to object to this, and where required we will ensure we obtain your consent before undertaking marketing; and
  • The right to request a copy of the personal information NORTHERN holds about you.
  • The right to request that any inaccurate data is corrected. To do this, please write to us with full details of what you require to NORTHERN by email to

The website may contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other websites using the links provided, the operators of these websites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

By continuing to use our services (whether directly or through third party arrangements) or this website and by providing any personal data (including sensitive personal data) to us, you are consenting to our use of your personal data as set out in this Privacy Policy.